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Welcome to our FAQs!
Your question concerns...
The Auum-S machine
The auum glass
Service and maintenance
Cleaning and disinfecting glass
Corporate use
Environmental impact of the Auum-S
Yes. Customization of the front panels and side panels is possible thanks to our industrial partners.Each request is subject to a feasibility study. We encourage you to discuss your project with your sales representative to confirm the customization options available.Furthermore, we offer you the option to personalize your glasses!
The auum-S machine is CE certified (European conformity).We also hold the Origine France Garantie label. This label certifies that most of the design, conception and assembly of our auum-S is carried out in France, and that over 70% of our raw materials come from the French market. Finally, we have obtained VirHealth bacteriological certification, which certifies the elimination of 99.9% of the most common bacteria and viruses after one cleaning cycle. (Covid, Staphylococcus, Escherichia coli, etc.).
The new Auum-S version has been designed to operate optimally when connected to water and wastewater networks.For reasons of performance, service continuity, and operational reliability, we recommend connecting the machine to the water supply and wastewater networks.In certain situations, use with integrated tanks or a hybrid configuration may be considered. This configuration will require a preliminary study with our technical sales team to assess site constraints and any potential impacts on the machine's use and operation.
No, when it comes to cleaning and disinfecting glass, all that's needed is temperature and the power of steam. Jets of water and steam projected at very high pressure onto the walls of the glass effectively remove dirt, while the heat (140°C) eliminates all bacteria and micro-organisms.
Its sound power is equivalent to that of a conventional coffee machine. Auum-S is designed to isolate as far as possible all the noise produced by the operation of the system to ensure a comfortable experience.
Our Auum-S machines are connected to transmit real-time usage data and a technical report confirming the proper functioning of their components.Therefore, if we detect a malfunction in Auum-S, we can take the necessary steps to rectify the situation as quickly as possible and prevent potential breakdowns.We also regularly send you Auum-S usage reports so you can publish and share precise data during your CSR campaigns!
No, Auum-S was designed to be intuitive and user-friendly for everyone, making cleaning quick and fun. However, we also understand that changing employee habits isn't always easy. That's why we've developed a customized support program to facilitate adoption. As a result, we can guarantee an acceptance rate of over 98% for our solution!
This desire to test a new product like ours is perfectly understandable.We organize visits to our clients to show you how it can be used. If you still wish to carry out a demonstration or pilot deployment in your premises for several weeks, we invite you to contact our sales teams who will see with you how this can be organized.
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