Privacy Policy
Last updated: June 2026
At Auum, we attach great importance to protecting your personal data and are committed to processing it in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.
The purpose of this Privacy Policy is to provide you with transparent information about the personal data we collect, how we use it, and your rights.
1. Data Controller
The personal data collected through www.auum.fr is processed by:
Auum
107 Avenue de la République
92320 Châtillon, France
Email: info@auum.fr
2. Data We Collect
Depending on how you use our website or complete our forms, we may collect the following information:
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First and last name
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Company name
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Job title
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Email address
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Phone number
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Responses to satisfaction surveys
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Information provided as part of our referral program
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Any other information you choose to share with us voluntarily
When you browse our website, certain technical data may also be collected automatically, including:
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IP address
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Browser type
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Operating system
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Pages visited
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Browsing duration
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Website analytics data
3. Purposes of Processing
Your personal data is collected in order to:
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Respond to your contact requests;
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Manage our business relationships;
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Improve our products and services;
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Analyze user satisfaction with the Auum solution;
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Organize promotional contests;
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Contact contest winners;
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Manage our referral program;
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Contact individuals who have requested to be contacted;
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Produce anonymized statistics to improve the user experience.
4. Legal Basis
Depending on the circumstances, the processing of your personal data is based on:
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Your consent;
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The performance of pre-contractual or contractual measures;
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Our legitimate interest in improving our services and customer relationships;
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Compliance with our legal obligations.
5. Data Recipients
The data collected is intended exclusively for Auum's internal teams.
Your personal data is never sold or transferred to third parties for commercial purposes.
Some data may be processed by our technical service providers (hosting, online forms, email services, CRM, etc.) solely for the purpose of providing services on our behalf.
6. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes described above.
For reference:
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Contact forms: up to 3 years after the last interaction.
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Satisfaction surveys: up to 3 years.
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Promotional contests: until the prize has been awarded, followed by retention as required by applicable legal obligations.
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Referral program: until the referral process has been completed.
7. Your Rights
In accordance with the GDPR, you have the following rights:
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Right of access;
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Right to rectification;
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Right to erasure;
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Right to restriction of processing;
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Right to object;
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Right to data portability.
You may exercise these rights at any time by contacting us at:
If, after contacting us, you believe that your rights have not been respected, you have the right to lodge a complaint with the French Data Protection Authority (CNIL).
8. Security
Auum implements appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of the personal data it processes.
9. Cookies
Our website may use cookies or similar technologies in order to:
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Ensure the proper functioning of the website;
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Measure website traffic and audience;
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Improve the user experience.
You may modify your cookie preferences at any time through your browser settings or via our cookie management banner.
10. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Auum
📧 info@auum.fr
